FAQs
Under Development
Embedded Files
VELOP: FREQUENTLY ASKED QUESTIONS (FAQ)
VELOP: FREQUENTLY ASKED QUESTIONS (FAQ)
1. Does Velop upload my images to a server? (Privacy)
1. Does Velop upload my images to a server? (Privacy)
No, your photographs are your business, not our data. Velop is a local 'Darkroom-in-Pocket.' We do not have access to your files, we do not track your subjects, and we never upload your imagery to any server. Your frames stay on your device and wherever you choose to sync your Apple Photos.
No, your photographs are your business, not our data. Velop is a local 'Darkroom-in-Pocket.' We do not have access to your files, we do not track your subjects, and we never upload your imagery to any server. Your frames stay on your device and wherever you choose to sync your Apple Photos.
2. What is the Velop Philosophy?
2. What is the Velop Philosophy?
Velop is designed to bring the deliberate, artistic chemistry of the classic darkroom to the high-performance hardware of the iPhone.
Velop is designed to bring the deliberate, artistic chemistry of the classic darkroom to the high-performance hardware of the iPhone.
3. What is a "Standard Photo" versus a "Velop"?
3. What is a "Standard Photo" versus a "Velop"?
Think of the Standard Photo as your 'Negative'—the straight, untouched still (JPEG, HEIF, or ProRAW where supported). The Velop Video is the timed development experience exported as a high-fidelity .mov. The Velop Photo is the final developed photograph with all your chosen eras, grain, and contrast applied. One moment, three ways to remember it.
Think of the Standard Photo as your 'Negative'—the straight, untouched still (JPEG, HEIF, or ProRAW where supported). The Velop Video is the timed development experience exported as a high-fidelity .mov. The Velop Photo is the final developed photograph with all your chosen eras, grain, and contrast applied. One moment, three ways to remember it.
4. If I enable all saves, do I get three files every time?
4. If I enable all saves, do I get three files every time?
Yes. When all three toggles are on in The Darkroom – Settings, every 'Snap' delivers a trio to your Apple Camera Roll: the Standard Photo, the Velop Video, and the Velop Photo. You can toggle these off in Settings to save space or simplify your workflow.
Yes. When all three toggles are on in The Darkroom – Settings, every 'Snap' delivers a trio to your Apple Camera Roll: the Standard Photo, the Velop Video, and the Velop Photo. You can toggle these off in Settings to save space or simplify your workflow.
5. Why does saving take longer than a standard camera app?
5. Why does saving take longer than a standard camera app?
In a world of 'instant,' Velop chooses 'quality.' Because we are grading, applying grain-simulations, and encoding a video file while Apple Photos verifies the write, the process takes time. We believe the images are worth the wait.
In a world of 'instant,' Velop chooses 'quality.' Because we are grading, applying grain-simulations, and encoding a video file while Apple Photos verifies the write, the process takes time. We believe the images are worth the wait.
6. Does the Velop Watermark show on my Standard Photo?
6. Does the Velop Watermark show on my Standard Photo?
No. We respect your work. The Velop Watermark only appears on the Velop Video. Your Standard Photo and your Velop Photo are saved with clean edges, ready for printing or further editing without any branding interference.
No. We respect your work. The Velop Watermark only appears on the Velop Video. Your Standard Photo and your Velop Photo are saved with clean edges, ready for printing or further editing without any branding interference.
7. How do I know which lens, ISO, or filter I used?
7. How do I know which lens, ISO, or filter I used?
We’ve modernized the 'notes on a negative sleeve.' Open any Velop-captured shot in Apple Photos, swipe up (or tap the "i" icon), and read the EXIF metadata. Velop writes the era, contrast step, and lens context directly into the file.
We’ve modernized the 'notes on a negative sleeve.' Open any Velop-captured shot in Apple Photos, swipe up (or tap the "i" icon), and read the EXIF metadata. Velop writes the era, contrast step, and lens context directly into the file.
8. Why doesn’t Velop offer digital zoom?
8. Why doesn’t Velop offer digital zoom?
We give you real focal lengths (24mm, 48mm, 100mm) instead of 'pinching' the screen to increase the center crop. If you need a tighter shot, we encourage you to use your feet :) Let the glass do the work.
We give you real focal lengths (24mm, 48mm, 100mm) instead of 'pinching' the screen to increase the center crop. If you need a tighter shot, we encourage you to use your feet :) Let the glass do the work.
9. Why are the lens presets 24mm, 48mm, and 100mm?
9. Why are the lens presets 24mm, 48mm, and 100mm?
These represent the 'Turret' of a classic professional camera. 24mm is your storyteller (wide), 48mm is the 'Human Eye' (natural), and 100mm provides beautiful telephoto compression. These are the optical paths.
These represent the 'Turret' of a classic professional camera. 24mm is your storyteller (wide), 48mm is the 'Human Eye' (natural), and 100mm provides beautiful telephoto compression. These are the optical paths.
10. How do the Color Filters (The Eras) work?
10. How do the Color Filters (The Eras) work?
Our Color Filters are palettes designed to mimic decade chemistry. From the Fade 50s through Cool 60s, Instant 70s, Neon 80s, and Fly 90s, you are choosing an aesthetic era persona. With an Era active, refine the look using the Intensity buttons:
Our Color Filters are palettes designed to mimic decade chemistry. From the Fade 50s through Cool 60s, Instant 70s, Neon 80s, and Fly 90s, you are choosing an aesthetic era persona. With an Era active, refine the look using the Intensity buttons:
- Soft (40%): A subtle wash that preserves natural skin tones.
- Soft (40%): A subtle wash that preserves natural skin tones.
- Base (100%): The standard, true-to-era chemical mix.
- Base (100%): The standard, true-to-era chemical mix.
- Pop (140%): The "Concentrate." An over-developed, high-saturation signature look.
- Pop (140%): The "Concentrate." An over-developed, high-saturation signature look.
11. What are the Black & White Filter choices?
11. What are the Black & White Filter choices?
We offer five levels of monochrome contrast on Base, Sepia, or Plat (Platinum). Level 3 is your neutral baseline. Level 1 provides a washed, high-key look, while Level 5 delivers a deep, Noir-style contrast. Sepia gives any B&W shot a warm, historic copper tint. Platinum is a cool-toned, archival monochrome for high-detail architectural and portrait shots.
We offer five levels of monochrome contrast on Base, Sepia, or Plat (Platinum). Level 3 is your neutral baseline. Level 1 provides a washed, high-key look, while Level 5 delivers a deep, Noir-style contrast. Sepia gives any B&W shot a warm, historic copper tint. Platinum is a cool-toned, archival monochrome for high-detail architectural and portrait shots.
12. Why is the progress bar red during development?
12. Why is the progress bar red during development?
This is a 'Safe-Light' simulation. In a physical darkroom, red light allows the photographer to see without ruining the light-sensitive paper. In Velop, it’s our way of inviting you into that darkroom feel.
This is a 'Safe-Light' simulation. In a physical darkroom, red light allows the photographer to see without ruining the light-sensitive paper. In Velop, it’s our way of inviting you into that darkroom feel.
13. Why a Total Shutter Count?
13. Why a Total Shutter Count?
It is your odometer. Every press of the shutter is a moment of your life as a photographer. We display it in a mechanical font as a tribute to the brass-bodied cameras that used to track every frame on a physical dial.
It is your odometer. Every press of the shutter is a moment of your life as a photographer. We display it in a mechanical font as a tribute to the brass-bodied cameras that used to track every frame on a physical dial.
14. How do I get Unlimited Velops?
14. How do I get Unlimited Velops?
If you’ve enjoyed your trial exposures and want to make Velop one of your creative tools, tap “UNLOCK UNLIMITED VELOPS” in The Camera settings for a one-time upgrade.
If you’ve enjoyed your trial exposures and want to make Velop one of your creative tools, tap “UNLOCK UNLIMITED VELOPS” in The Camera settings for a one-time upgrade.
15. Does the ISO (Film Speed) setting change my exposure?
15. Does the ISO (Film Speed) setting change my exposure?
No. In Velop, Film Speed is an aesthetic choice for Texture. A higher ISO (like 3200) will add heavy, atmospheric grain to your Velop Photo and Velop Video, but it will not brighten or darken your actual exposure.
No. In Velop, Film Speed is an aesthetic choice for Texture. A higher ISO (like 3200) will add heavy, atmospheric grain to your Velop Photo and Velop Video, but it will not brighten or darken your actual exposure.
16. How much storage does a Velop session use?
16. How much storage does a Velop session use?
It depends on your choices. A ProRAW Standard Photo can be ~75MB, plus the Velop Video and Velop Photo. If you are mindful of storage, choosing JPEG or HEIF in Settings will keep your files light and lean.
It depends on your choices. A ProRAW Standard Photo can be ~75MB, plus the Velop Video and Velop Photo. If you are mindful of storage, choosing JPEG or HEIF in Settings will keep your files light and lean.
17. Will Velop drain my battery faster?
17. Will Velop drain my battery faster?
Developing and encoding video is a 'heavy lift' for the phone’s processor. You may notice more draw than a standard photo app.
Developing and encoding video is a 'heavy lift' for the phone’s processor. You may notice more draw than a standard photo app.
18. Can I share a Velop Video easily?
18. Can I share a Velop Video easily?
Yes. Every Velop Video is saved as a standard .mov file. You can AirDrop, Message, or post it to social media just like any other video. Your friends don't need Velop installed to watch the magic happen.
Yes. Every Velop Video is saved as a standard .mov file. You can AirDrop, Message, or post it to social media just like any other video. Your friends don't need Velop installed to watch the magic happen.
19. Does Velop need a network connection to work?
19. Does Velop need a network connection to work?
No. All the 'chemistry' happens on your device. You only need a connection if you want to sync your Apple Photos to the cloud later.
No. All the 'chemistry' happens on your device. You only need a connection if you want to sync your Apple Photos to the cloud later.
20. What is the 4:3 Aspect Ratio?
20. What is the 4:3 Aspect Ratio?
This is the classic canvas of photography. From high-end cameras to professional optical equipment, 4:3 has long been a practical still format—the 'Honest Ratio.' It’s tall enough for a beautiful print and perfectly balanced for a smartphone screen.
This is the classic canvas of photography. From high-end cameras to professional optical equipment, 4:3 has long been a practical still format—the 'Honest Ratio.' It’s tall enough for a beautiful print and perfectly balanced for a smartphone screen.
21. Why are some of my photos missing from the Velop Gallery?
21. Why are some of my photos missing from the Velop Gallery?
Velop uses Synced Gallery logic. If you have turned off a specific save format (like the Standard Photo) in your settings, the Gallery will hide those files to keep your workspace focused on your intended analog results.
Velop uses Synced Gallery logic. If you have turned off a specific save format (like the Standard Photo) in your settings, the Gallery will hide those files to keep your workspace focused on your intended analog results.
22. Can I change the development time?
22. Can I change the development time?
Yes. In The Darkroom – Settings, you can set the Veloping timer anywhere from 2 seconds to 30 seconds. You are in control of the development pace.
Yes. In The Darkroom – Settings, you can set the Veloping timer anywhere from 2 seconds to 30 seconds. You are in control of the development pace.
23. What happens if I close the app during development?
23. What happens if I close the app during development?
Just like opening a darkroom door mid-process, force-closing the app can interrupt the development process. We recommend staying on the screen until the save is confirmed to ensure your files are rendered.
Just like opening a darkroom door mid-process, force-closing the app can interrupt the development process. We recommend staying on the screen until the save is confirmed to ensure your files are rendered.
24. How do I quickly jump between my laboratory and my phone's library?
24. How do I quickly jump between my laboratory and my phone's library?
We’ve added a unified Navigation HUD bar to the Gallery. Tap the left 'Camera' side to head back to the lens, or the right 'Photos' side to jump directly to your system Camera Roll.
Page updated
Google Sites
Report abuse